Industries
One answering service for every trade.
HVAC, plumbing, electrical, garage doors, roofing and appliance repair, each with its own questions, its own urgent calls and its own hazards.
The trades
Home-service trades
Six trades, one agent, your words. What changes by trade is what it knows to ask, which calls are urgent, and the hazards that end with "hang up and call 911". These sign up on the site and go live on a forwarded line.
The phone rings hardest the week it is ninety-five out.
PlumbingA burst pipe does not wait for office hours.
ElectricalHalf the calls are inconvenient. A few are dangerous. It knows which.
Garage doorsThe car is behind the door and the caller is late for work.
RoofingThe phone rings when the rain does.
Appliance repairA dead fridge on a Friday is a whole weekend of groceries.
Beyond the trades
Other front desks, by onboarding.
Pickwick for field services, property management, veterinary clinics and auto repair and towing goes live through a guided onboarding: we set up the questions, emergency routing and approvers with you, then point your number at it. Book a demo to ask about yours. Not for healthcare: Pickwick does not sign HIPAA Business Associate Agreements.