Integrations
Works with the tools you already run on.
Pickwick plugs into your calendar, your phone number and the phone in your pocket. Nothing to install, nothing to replace.
Google Calendar · Pro and Business
Google Calendar appointment booking.
Your calendar is the appointment book. Held slots appear as tentative events and turn confirmed the moment your team approves. Jobs your dispatcher adds by hand are respected, so a busy slot is never offered.
Microsoft 365 and Outlook · Pro and Business
Microsoft 365 appointment booking.
Bookings land in the calendar you already open every morning. Held slots show as tentative, approved jobs as busy, declined ones are released. Scoped to the one mailbox you choose.
Your existing number
Call forwarding from the number you already have.
Keep your number and forward it when you need to: after hours, when busy, or always, from any landline, VoIP or mobile carrier. No new phone system and nothing to install.
Text message approvals
Every booking as a text, once business texting is live.
Reply Y to confirm. Only the numbers you list can approve, and every decision is kept with who made it and when.
Missed-call text-back
A text to a missed caller, once business texting is live.
A short text in your words the moment a ring is missed, so the customer waits for your call instead of dialing the next shop.
iPhone and Android
The dashboard installs as an app.
Notifications for bookings waiting on you and missed calls; tap one and you are on the queue. No app store required.
Weekly digest
The week, summarized for the owner.
Calls, bookings, what was missed and what to follow up, in one email every week.
Text approvals and missed-call text-back switch on once carrier registration for business texting completes; until then you approve in the dashboard app, which notifies your phone. The weekly digest is sent by email to the owner.
Running something else? Tell us what your business runs on and we will walk through how Pickwick fits.