Resources · Guides
Guides for shops that run on the phone.
Forwarding your line, what a missed call costs, and what happens when a caller smells gas. Written from how the software behaves, dated, with sources where there are outside numbers.
How to forward your business line to Pickwick
The codes for AT&T, Verizon, T-Mobile, Spectrum and Comcast Business, the after-hours rules in RingCentral and Google Voice, and how to test it.
Read the guide →What a missed call costs an HVAC shop
The arithmetic from your own call log and invoices, a worked example labelled as one, and the two outside figures worth a sanity check.
Read the guide →What to do when a caller smells gas
The fixed 911 wording in English and Spanish, what counts as a hazard, how the shop is paged, and how to set the on-call number.
Read the guide →The guides are one section of Resources, beside the short answers: the first week, call recording law and the emergency script. How a call goes, step by step, is on How it works.
Try it on your after-hours line.
Fourteen days free on your own number, no card. Or see the plans first.